Author Archives : Tom Schaetzle

Creating the Perfect Online Customer Experience

Come Out Into the Cold with Salesforce’s Winter ’13 Release – The Weather’s Fine…..

Managing Success of Social Business: ‘Start with Culture Change’

The Project Status Report: Keeping It Simple to Communicate the Details

What It Means to Go Above and Beyond Client Expectations

Software as a Service: Licensing Multiple Units in the Digital Age

Comfort of Popularity vs. Usability: Bucking the Trend

Functional Requirements and Use Cases: Avoiding Accidents and Mix-ups in System Engineering

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