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Galvin: A Web & Software Company

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The Galvin Blog

Our blog serves as space for us to share news and ideas about project management, website development and interactive design. Enjoy.

Topic : Customer Service

Customer Experience Management – Part I: What is CXM?

Posted By : Kelly Bergman   Posted On : March 4th, 2013
Topics : Business Strategies, Content Development, CRM, Customer Service, Social Media, Web Development, Writing

Mobile, Social, Data and CRM: Top Analysts Predict the Future

Posted By : Guest Blogger   Posted On : February 15th, 2013
Topics : Business Development, Business Strategies, Content Management Systems, CRM, Customer Service, Mobile CRM, Mobile Development

Using Your Website and CRM to Manage Customer Support

Posted By : Gary Galvin   Posted On : September 27th, 2012
Topics : CRM, Customer Service, Salesforce, Web Development

How to Leverage Social to Service Your Client Base

Posted By : Gary Galvin   Posted On : September 18th, 2012
Topics : CRM, Customer Service, Salesforce, Social Media, Twitter

I Love Interacting with Companies on Twitter

Posted By : Michael Grady   Posted On : February 22nd, 2012
Topics : Business Strategies, Customer Service, Galvin Culture, New Technology, Social Media, Twitter

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