When is the Best Time to Define Design Requirements?

Whether you are developing a website or a software application the user interface design has to be remarkable. But between the various deliverables of a project what is the ideal point for defining the design requirements start? Design is the most important part of any website or software project because it’ll impact the user experience. [...]

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Part I: A Project Manager’s Challenge: Delivering a Solution That is Not in Your Toolbox

We would like to introduce a new series on the Galvin Blog in which our senior project manager, Crissy Koger, shares her approach to overcoming a seemingly common yet difficult challenge in project management. We hope that you enjoy Part I of III. Every project manager knows that with any project that falls outside his [...]

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There’s No Place Like Content Design

There has been a plethora of articles lately about how important content is to the success of a website. On our own blog we have discussed strategies behind creating content, ways to tailor content to a specific audience and how to ensure content works well with the user experience. With all of this knowledge to [...]

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You’re Sending the Wolf? That’s All You Had to Say.

This past weekend I found myself getting caught up watching Quinten Tarantino’s 1994 classic gangster film Pulp Fiction. Of all of the great scenes in the movie, I’ve always been most fond of the, “The Bonnie Situation.” In case you don’t recall or haven’t seen the film, The Bonnie Situation is a short part in [...]

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What It Means to Go Above and Beyond Client Expectations

There seems to be a common problem in the Information Technology industry: it is a great challenge to deliver a web or software development project on time, on budget, and within scope. According to Advanced Project Portfolio Management and the PMO, only 16% of IT projects are able to achieve this status of official project [...]

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That Finest Hour Every Person Desires – Thank You, Steve Jobs

“But I firmly believe that any man’s finest hour, the greatest fulfillment of all that he holds dear, is that moment when he has worked his heart out in a good cause and lies exhausted on the field of battle – victorious” – Vince Lombardi As a company we hope we are able to make [...]

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Content and Design Must Work Together to Communicate as One

Design without Content Imagine this: you are at the supermarket, skimming the racks of glossy magazines, and one happens to grab your attention. Not only because of its breathtakingly beautiful cover, but because the headlines make you want to open it right then and there, in aisle eight next to the dog food, to devour [...]

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SEO – What it is and what it isn’t

Businesses love buzzwords. Many businesses will change their entire direction, sometimes against their better judgment, in an effort to attain the competitive edge the new “term” will give them. As quickly as trends come and go on the Internet, there simply is not enough time to research these new ideas thoroughly before implementing them. This [...]

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What High School Gym Class Taught Me About Project Kickoff Meetings

I was never athletic enough to be on the track team in high school, but they did make us practice handing off a baton in high school gym class. I’m quite sure it must have been  a magnificient display of un-athleticism. Now…why am I reminiscing about high school gym class on our technology blog? That is [...]

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Well Done, Indiana! What a Great State to do Business In

Earlier today, Area Development Online ranked Indiana as the fifth best state for doing business. Two major reasons for Indiana receiving such a high ranking were: Our Rail and highway Accessibility Being a Leader in the Economic Recovery Mitch Roob, Indiana’s former Secretary of Commerce, said it best when he was quoted that the, “push [...]

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Increase Your Prospect’s Engagement to Your Website

photo courtesy of nicolasnova Imagine going to your city’s downtown area, taking out a bullhorn, and randomly yelling, “Who wants a [fill in your company service or product here]?” You would most likely have people walking away from you and making sure they don’t come across you in the future. But if you took that [...]

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Your Software’s Free Trial Version May Be Turning Prospects Away

Last week I signed up for a free 30-day trial of a software as a service (SaaS) solution for our business. I did the research and read a few of their whitepapers and I was convinced that the features this software provides is a good fit for our business and I was anxious to try [...]

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2011 Galvin Cup Results – Red Team Wins

The 2011 Galvin Cup was hotly contested and a success for all involved. On September 16, 2011 at The Trophy Club forty golfers competed in the second annual Galvin Cup. The Galvin Cup is an annual tournament organized by Galvin Technologies. It is not a scramble but rather a Ryder Cup Style tournament with the [...]

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Surprises are Only Good for Birthdays and at Christmas Time

Surprises are only good for Birthdays and Christmas time. Okay, so that’s probably not entirely true, but in the business world, surprises, or things you’re not expecting to happen, are almost always a bad thing. Just think about how much time and money your organization puts into creating strategic and formal business plans. The meetings [...]

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Using Your Website to Develop Long Lasting Relationships

photo courtesy of Nils Geylen Remember those websites from the 90’s that were only updated when their company address changed and the messaging was all about them? The homepage would say “Welcome to Our Home Page” followed by four paragraphs about how great they think they are. Try acting like that at a party or [...]

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One Who Fears Failure Limits His Activities

A few years back a friend of mine told me a quote by Henry Ford, “One who fears failure limits his activities“. This came at a time in my career that I felt I had a million things that had to be done to take the business to the next step. But I wasn’t confident [...]

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The Roadmap in Creating Website Content for Your Prospects

With the rise of social media and search engine optimization, web content has become increasingly more necessary in your business development strategies. The relevancy of your website content is going to build trust, confidence, and awareness that will ultimately influence potential new clients to do business with you. Frequent and relevant website content will create [...]

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Use Your Sales Funnel to Generate Engaging Web Content

It sometimes seems natural to want to write content on your website that uses robust vocabulary and how good your company does something. But your website audience is on your website hoping your company can create a solution for their needs. Whatever messages you are trying to get across on your website remember one thing [...]

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Mobile Friendly Doesn’t = Mobile

It’s a common misconception that the good strategies employed on a traditional website naturally make the transition over to a mobile environment. As convenient as that would be, it’s just not the case. The first step in understanding the differences in strategy between the two is to understand the difference between a mobile website and [...]

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The Cornerstone of Good Customer Service

When I think what it means to provide good customer service, regardless of industry or service type, it always comes down to one thing, “I want to treat this client the exact same way that I’d want to be treated if I were in their shoes.” Ahhhh….the Golden Rule, right? It really can be that [...]

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