This past weekend I found myself getting caught up watching Quinten Tarantino’s 1994 classic gangster film Pulp Fiction. Of all of the great scenes in the movie, I’ve always been most fond of the, “The Bonnie Situation.” In case you don’t recall or haven’t seen the film, The Bonnie Situation is a short part in [...]
When I think what it means to provide good customer service, regardless of industry or service type, it always comes down to one thing, “I want to treat this client the exact same way that I’d want to be treated if I were in their shoes.” Ahhhh….the Golden Rule, right? It really can be that [...]
As we continue to advance further into the digital age and our personal and professional networks continue to grow, it becomes more and more likely that the companies and organizations that we all service will place increasing value in utilizing multiple resources to accomplish their IT and Marketing initiatives. When this occurs, you’ll often be asked to work with [...]
When building professional business relationships you need to make it personal. Don’t rely in technology only.
When selecting a company to work on your web site or web application make sure you look at the character and the relationship first. Price will always be an issue but if the relationship has value then price will always work out to benefit both parties.